In the old information technology (IT) world, systems integration and consulting companies flourished, helping enterprises of all sizes across nearly every industry pull together a plethora of proprietary systems from a wide array of software and technology vendors.
Despite the promises of the cloud, not much has changed. While there may be fewer pure-play proprietary systems and applications, the need to customize software solutions and integrate disparate databases has continued to grow.
So, it’s not surprising that the demand for IT services — including upfront consulting, systems integration and software development skills — also has escalated.
Yet, there are several important differences in today’s IT services requirements that set them apart from the demands and offerings of the past.
Click here to read THINKstrategies’ latest perspectives in E-Commerce Times regarding the changing nature of IT services and solutions in the cloud marketplace, and how … Read More »
For everyone in the U.S., Labor Day weekend represents the spiritual end of the summer. It is also a time when many of us sit back and take stock of our lives and the world around us as we prepare to re-enter the regular work routine.
The first thing to be said about the current state of our world is there is nothing routine about it. Obviously, the economy has had a major impact on the business environment and everyone’s psyches as well. But, even if we are fortunate enough to see an uptick in the financial climate as we approach the last quarter of the calendar year, I believe the rapid migration to cloud-based services will continue to accelerate and fundamentally transform the competitive landscape of almost every industry, including the public sector.
Although I remain a vehement proponent of the cloud computing and … Read More »
Last year, I predicted that 2009 would be the year of the channel in the Software-as-a-Service (SaaS) market and a growing number of SaaS industry leaders have obliged me by expanding their sales efforts in this direction.
The latest is Salesforce.com which announced today that it is launching a new value-added reseller (VAR) program to encourage third-party companies to build on its Force.com platform and extend the reach of its AppExchange into new market segments.
Salesforce.com’s announcement comes on the heels of NetSuite’s recent enhancements to its VAR program aimed at strengthening its position in the market.
Because of Salesforce.com’s greater prominence in the marketplace, its new initiative is bound to bring even more attention to the rapidly evolving role of channel companies in the SaaS market. In Salesforce.com’s case, there move represents an important milestone in the company’s evolution and that of the … Read More »
Yesterday’s announcement that NetSuite is acquiring QuickArrow and merging it with OpenAir is the most recent example of a consolidation process in the Software-as-a-Service (SaaS) industry which I predicted would accelerate at the beginning of the year.
This particular transaction is very similar to Xactly’s acquisition of Centive in January. Rather than combining functional capabilities to create a more robust solution, the companies are combining forces to create greater scale.
In both cases, the transactions eliminate head-to-head competitors who looked too much alike to be able to clearly differentiate themselves from one another. Their similarities made it harder to compete for customers and VC funding, especially in today’s tough economy.
Merging, with the help of NetSuite’s deeper pockets, allows the two companies to focus on new customer acquisition, channel relationships and geographic expansion.
This acquisition is the latest indication that the SaaS market is entering a new stage in which the winners will be … Read More »
I had the privilege of moderating a fascinating panel session at the SIIA On-Demand Conference this past November entitled, “Systems Integrators: A Firsthand, Face-to-Face View on the State of SaaS”.
The panel consisted of three experienced professionals in the systems integration (SI) business,
Chris Barbin, CEO, Appirio
Cary Fulbright, President, North America Operations, Saaspoint
Lonnie Wills, Senior Vice President, CIO Practice, Bluewolf
The SIIA recently posted a video of this session on their site. Click here to watch the discussion.