Reshaping the Software and Services Marketplace – A Guest Commentary in E-Commerce Times
In the old information technology (IT) world, systems integration and consulting companies flourished, helping enterprises of all sizes across nearly every industry pull together a plethora of proprietary systems from a wide array of software and technology vendors.
Despite the promises of the cloud, not much has changed. While there may be fewer pure-play proprietary systems and applications, the need to customize software solutions and integrate disparate databases has continued to grow.
So, it’s not surprising that the demand for IT services — including upfront consulting, systems integration and software development skills — also has escalated.
Yet, there are several important differences in today’s IT services requirements that set them apart from the demands and offerings of the past.
Click here to read THINKstrategies’ latest perspectives in E-Commerce Times regarding the changing nature of IT services and solutions in the cloud marketplace, and how … Read More »
Cloud Consulting Acquisitions to Accelerate – A Guest Commentary in E-Commerce Times
In the past, traditional consultancies depended on large-scale IT and software development projects that could take years to complete for the bulk of their consulting revenues.
In today’s on-demand world, corporate executives and end users want quicker results at a far lower cost with much less risk. Acquiring a fast-growing cloud consultancy can inject new energy and provide new insights.
Read THINKstrategies’ perspectives about how these changing customer expectations are driving the latest round of Cloud consultancy acquisitions in E-Commerce Times.
IT Service Management Battlefield Intensifying
One of the key battlefields in the cloud computing market for 2010 which I identified earlier this year is IT service management (ITSM). Last month, I discussed BMC’s latest foray into the SaaS-based ITSM world, as well as Service-now.com’s recent win at PepsiAmericas.
Last week, Service-now.com issued a press release summarizing its 2009 accomplishments. The company reported that its recurring revenue increased approximately 136 percent in 2009. Cynics might discount the significance of this growth rate by suggesting it’s easy to report a substantial jump when you’re starting at a low base. However, the company’s CEO, Fred Luddy, revealed to me during a private lunch preceding a company marketing event in Boston that Service-now.com is generating signficant, albeit confidential, revenues and is on a run-rate to double its revenues again in 2010.
The company’s success in the enterprise was personified by the room full … Read More »