Can Salesforce Einstein Catch the Next AI Wave? A Guest Commentary in TechTarget
Salesforce is betting big that the long-promised attributes of artificial intelligence are ready to go mainstream and can help fuel the company’s next chapter of unprecedented growth. With a spate of acquisitions during the past eight months and analytics tools built into its platform, Salesforce wants to bring new systems of intelligence to customers.
The company’s goal: to embed artificial intelligence (AI) into every aspect of its operations and offerings, under the name Einstein.
The vendor’s marketing team is already stoking its PR engine to create plenty of buzz around the idea of the new Salesforce AI platform powering a fresh generation of smart services that will challenge IBM’s Watson’s analytic capabilities. The steady stream of news reports, interviews with CEO Marc Benioff and behind-the-scenes briefings are helping to build anticipation for Salesforce’s annual Dreamforce conference in October.