Tag: Bluenose


Making the Business Case for a SaaS Customer Success Management Solution – Guest Commentary on the Bluenose Blog

Posted by thinkstrategies in Uncategorized. Comments Off on Making the Business Case for a SaaS Customer Success Management Solution – Guest Commentary on the Bluenose Blog

18th February

One of the most significant trends in business today is the shift from products to services and the related transition to a subscription-based economy. Successfully adopting this new business model requires an organization to rigorously manage its customer relationships to minimize churn and maximize long-term customer value. Achieving this goal demands a new type of customer success management platform. Click here to read THINKstrategies’ perspective about the business case for a SaaS customer success management solution on the Bluenose blog.






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THINK IT Services Blog examines the business implications of the latest developments in the technology services market ranging from Cloud Computing and Software-as-a-Service (SaaS) to Managed Services and other forms of 'On-Demand' services.

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