The Future of Customer Engagement and Commerce Blogposts


Posted on October 28th, by thinkstrategies in Uncategorized. Comments Off on The Future of Customer Engagement and Commerce Blogposts

The Future of Customer Engagement and Commerce Blogposts

THINKstrategies is pleased to be a new contributor to the Future of Customer Engagement and Commerce blog hosted by SAP hybris. The website is focused on the rapidly escalating challenges of omnichannel marketing in the business-to-business (B2B) environment.

THINKstrategies is contributing its perspective regarding how the Cloud, Software-as-a-Service (SaaS), the Internet of Things (IoT) and Big Data are shaping these issues and providing new methods to capitalize on these opportunities.

Our first blogpost discussed why modern customer engagement is a numbers game. Our second blogpost examines who’s responsible for the customer experience (Hint: it’s not the CMO).

 







The Latest from THINK IT Services Blog

THINK IT Services Blog examines the business implications of the latest developments in the technology services market ranging from Cloud Computing and Software-as-a-Service (SaaS) to Managed Services and other forms of 'On-Demand' services.

Reshaping the Software and Services Marketplace – A Guest Commentary in E-Commerce Times

In the old information technology (IT) world, systems integration and consulting companies flourished, helping enterprises of all sizes across nearly every industry pull together...

Catalant Profile and Perspectives Regarding Cloud and SaaS

Over the past year, I’ve had the privilege of becoming affiliated with the rapidly growing Catalant expert network which has enabled me to extend...

Yooz Wins Best of SaaS Showplace (BoSS) Award
Cloud Service Intelligently Streamlines the Accounts Payable (AP) Workflow Process

THINKstrategies announced today that Yooz has been named a winner of the Best of SaaS...