THINKstrategies announced today that FrontRange has been named a winner of the Best of SaaS Showplace (BoSS) Award. This program promotes the measurable business benefits delivered by today’s Software-as-a-Service (SaaS) solutions.

The BoSS Awards is an ongoing program administered by THINKstrategies’ Cloud Computing Showplace to recognize SaaS companies that are delivering measurable business benefits to specific user organizations. These benefits can include increased sales, lower costs, higher customer satisfaction, faster operations and greater profitability.

FrontRange’s Cloud-based Service Management solutions maximize operational efficiency by reducing service desk call volume and time spent on application deployment. Additionally, FrontRange’s Service Management solutions reduce downtime by utilizing end-to-end, integrated client management capabilities to enable the standardization of business processes across the enterprise. As a result, FrontRange solutions reduce total cost of ownership (TCO) while improving service quality and compliance.

A specific example of the measurable business benefits derived from FrontRange’s Cloud-based Service Management capabilities isRagingWire Data Centers which has data centers in Northern California and Ashburn, Virginia. RagingWire Data Centers delivers colocation services to large enterprises, cloud computing services, social media companies, and SaaS providers. RagingWire Data Centers cut incident management costs by 30% using the FrontRange Cloud Service Management solution.Mobile access to FrontRange’s Cloud Service Management also reduces the time to resolve “remote hands and eyes” support requests by 25%.

Based on this customer success story, FrontRange has been named a BoSS Award winner.

“FrontRange is pleased to be named a BoSS Award winner and recognized for the measurable business benefits we are delivering to our corporate customers,” said Jon Temple, president and CEO at FrontRange.“This recognition further validates our leadership position in the Cloud ITSM market. We are committed to delivering the most comprehensive SaaS solution to our customers, along with world class availability, reliability and security; all of which increases the agility of the business and improves day-to-day operations.”

“Although the Cloud offers exciting new functional capabilities, it can also complicate end-user support requirements,” stated Jeffrey M. Kaplan, the founder of the SaaS Showplace, which is now a part of the new Cloud Computing Showplace, and Managing Director of THINKstrategies, the strategic consulting firm which conceived and administers the Showplace. “FrontRange’s Cloud-based Service Management solutions streamline enterprise support operations to make them more cost-efficient and effective.”

For more information about the rules for applying for a BoSS Award or to find a list of previous winners of the BoSS Awards, go to  http://www.cloudshowplace.com/boss-award/.

Based on the success of the BoSS Awards program which focuses on SaaS solutions, THINKstrategies has also launched the Cloud Computing Business Value (CCBV) Award program. This program recognizes companies that are delivering Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions that produce measurable business benefits for their customers. For more information regarding the CCBV Awards, see http://www.cloudshowplace.com/ccbv-award/.

Best of SaaS Showplace Awards BoSS Awards CCBV Awards Cloud Computing Business Value Awards FrontRange IT Service Management ITSM