Many industry pundits and trade publications question whether Software-as-a-Service (SaaS) can penetrate large-scale enterprises because they believe it will fail to meet corporate procurement standards and satisfy escalating compliance requirements.

These concerns were echoed in a roundtable discussion within the SaaS cluster of the Massachusetts Technology Leadership Council this past Friday. At our monthly meeting, Eric Esperne, who is the President and Principal Consultant of James River Consulting, gave an in-depth assessment of the procedural hurdles SaaS vendors must face to win corporate approval from the procurement offices of major corporations and governmental agencies. Eric was an in-house attorney for MCI WorldCom and Cable & Wireless, as well as several small government agencies, for over 15 years. So, he speaks from experience.

Yet, THINKstrategies’ research and consulting work is finding that enterprises are not only getting more comfortable with SaaS from a … Read More »