Watch THINKstrategies’ Perspective Regarding Customer Engagement

Posted on December 2nd, by thinkstrategies in Uncategorized. Comments Off on Watch THINKstrategies’ Perspective Regarding Customer Engagement

Watch THINKstrategies’ Perspective Regarding Customer Engagement

I recently had the privilege of attending SAP’s Customer Days 2015 conference in Ft. Worth where I was asked to provide my views about the changing nature of the customer engagement process in the age of the Cloud. Here’s a recording of that interview.

You can also click here to read my views in SearchCRM regarding SAP hybris’ approach to meeting the escalating needs of today’s customers.

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