On-Demand Service Providers Becoming Best Practices Model for Enterprise IT Organizations


Posted on December 16th, by thinkstrategies in cloud computing, managed services, SaaS, Software-as-a-Service, THINKstrategies. 1 Comment

I’ve just returned from my last business trip of the year. This time I was in Washington, DC, hosting the Software-as-a-Service (SaaS), cloud computing and managed services track of NetworkWorld’s IT Roadmap event.

The keynote speaker at the event was Bechtel Corporation’s CIO, Geir Ramleth, who gave a fascinating talk about how his IT team is transforming the way Bechtel leverages technology and business applications by modeling their operations on YouTube, Google, Amazon.com and Salesforce.com, rather than traditional enterprise organizations.

Ramleth has recognized that these on-demand service providers are delivering high-value solutions in an amazingly low cost fashion, making them the envy of CIOs at many of the greatest companies in the world.

Although Ramleth’s team has decided that today’s commercially available SaaS and cloud computing solutions don’t meet their corporate requirements, they still felt the operating model of today’s on-demand service providers is worth imitating.

Ramleth’s presentation echoed many of the ideas which THINKstrategies has been advocating for the past seven years. His team recognized the ease of use and operating efficiencies of consumer-oriented web-services and SaaS vendors, and decided to benchmark their internal operations based on these successful models. As a result, they have not only increased end-user productivity, but dramatically reduced their operating costs.

Click here to read more about Bechtel’s transformation process.







The Latest from THINK IT Services Blog

THINK IT Services Blog examines the business implications of the latest developments in the technology services market ranging from Cloud Computing and Software-as-a-Service (SaaS) to Managed Services and other forms of 'On-Demand' services.

To Win in the New Delivery Economy Go to the Cloud – A Guest Commentary in E-Commerce Times

All you have to do to recognize the changing face of the consumer retail market is pay attention to the growing number of packages...

Recreating ERP in the Cloud – A Guest Commentary in Datamation

Now that moving to the Cloud has become mainstream, it’s time for organizations to confront their biggest enterprise application challenge in the era of...

Cloud Training to Boost Competitive Advantage Strategies – A Guest Commentary in E-Commerce Times

One of the biggest challenges facing organizations of all sizes trying to move to the cloud is finding and retaining the skilled workers...