On-Demand Service Providers Becoming Best Practices Model for Enterprise IT Organizations


Posted on December 16th, by thinkstrategies in cloud computing, managed services, SaaS, Software-as-a-Service, THINKstrategies. 1 Comment

I’ve just returned from my last business trip of the year. This time I was in Washington, DC, hosting the Software-as-a-Service (SaaS), cloud computing and managed services track of NetworkWorld’s IT Roadmap event.

The keynote speaker at the event was Bechtel Corporation’s CIO, Geir Ramleth, who gave a fascinating talk about how his IT team is transforming the way Bechtel leverages technology and business applications by modeling their operations on YouTube, Google, Amazon.com and Salesforce.com, rather than traditional enterprise organizations.

Ramleth has recognized that these on-demand service providers are delivering high-value solutions in an amazingly low cost fashion, making them the envy of CIOs at many of the greatest companies in the world.

Although Ramleth’s team has decided that today’s commercially available SaaS and cloud computing solutions don’t meet their corporate requirements, they still felt the operating model of today’s on-demand service providers is worth imitating.

Ramleth’s presentation echoed many of the ideas which THINKstrategies has been advocating for the past seven years. His team recognized the ease of use and operating efficiencies of consumer-oriented web-services and SaaS vendors, and decided to benchmark their internal operations based on these successful models. As a result, they have not only increased end-user productivity, but dramatically reduced their operating costs.

Click here to read more about Bechtel’s transformation process.







The Latest from THINK IT Services Blog

THINK IT Services Blog examines the business implications of the latest developments in the technology services market ranging from Cloud Computing and Software-as-a-Service (SaaS) to Managed Services and other forms of 'On-Demand' services.

Cloud Computing Definition in Constant Flux – Guest Commentary in SearchAWS

The proliferation of cloud services has created a double-edged sword. The stream of new cloud alternatives has produced a buyers’ market, characterized by intensifying...

Aligning IoT, the Cloud and Digital Transformation Initiatives – A Guest Commentary in E-Commerce Times

The 18th annual PwC CEO survey of 1,322 corporate leaders in 77 countries, conducted between September and December 2014, found an overwhelming...

EMC Acquires Virtustream to Offer Enterprise-Class Managed Cloud Services – A Guest Commentary in Sandhill.com

The proliferation of cloud services is making it increasingly difficult for organizations to capitalize on the cloud promise of more flexible and less-costly computing...